Modern Solutions Reviews

396  Great
TrustScore 4 out of 5

4.1

In the Gaming service Provider category

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Rated 5 out of 5 stars

I received a prompt response…

I received a prompt response considering the circumstances with the ongoing event that the company had experienced. The President of the company even took the time to reach out via Discord and assist me in my issue. In a matter of a couple hours, my server was back up and running on a new VPS like nothing ever happened!

Date of experience: August 31, 2023

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Rated 5 out of 5 stars

Modern Solutions Delivers!!

Modern Solutions Delivers! As Co-Owner of a GTA 5m Server Who lost their old CAD my Community and I needed a Quick Replacement. Thankfully the Team at Modern Solutions was there After paying our New Onyx CAD I Received the CAD about 3 hours after my initial purchase. Modern Solutions Also Has an Amazing Staff/Support Team That is willing To work with you and make adjustments to fit your needs. I Would Definitely Reccomend them to Anyone Just Getting into 5M gameplay. I Also Have Seen they have a Few other products such as Teamspeak and VPS that I push for my community to Try.

Thank you Modern Solutions!

Date of experience: November 09, 2020

Reply from Modern Solutions

Hello! Thank you for the review, we're thrilled we were able to provide your community with everything it needs to succeed! Let us know if there is anything else we can do to help in the future!

-Modern Solutions


Rated 5 out of 5 stars

Quick and knowledgeable support!

I purchased a VPS package and after the initial provisioning process I was having difficulty getting it to start/bootup. I reached out to tech support and they were able to quickly get me up and running. The tech's communication throughout the process was clear and informative. Their support was very quick. I very much appreciate the speed, courtesy and humor of the techs. Thank you!

Date of experience: November 26, 2020

Reply from Modern Solutions

Hello Brian! Thanks for taking the time to leave a review. We appreciate the valuable feedback.

-Modern Solutions

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Rated 5 out of 5 stars

Yes! Yes! Yes!

Modern Solutions is a great provider, they are diligent with responding to tickets and overall give you what you paid for. I had a simple question about customization in the CAD / MDT I ordered and no one on the support team could help, so they sent me to Tyler G. himself, the CEO. He was able to help me resolve my issue and was extremely nice. I definitely recommend this product!

Date of experience: March 15, 2021

Reply from Modern Solutions

Hello! Thanks for taking the time to leave a review. We appreciate the valuable feedback.

-Modern Solutions


Rated 1 out of 5 stars

I would like a full refund

I would like a full refund. I clicked purchase before making a account , thinking it would just let me add it onto a server once I’ve done, but did not receive it. I also contacted customer service and got no response. I attempted joining the discord server but the community support is read only.

Date of experience: October 02, 2022


Rated 5 out of 5 stars

VERY Realistic CAD/MDT

Very in depth cad one of the best I've used, only complaint is when setting up a civ persona on cad the only option is to use kilograms for their weight. If there was a setting on the AMC Community manager to switch between imperial and metric for the community I believe that would be a great improvement.

Date of experience: November 16, 2022


Rated 2 out of 5 stars

Good Start up CAD but not a forever CAD

This CAD is good for start up and because it's free but I would not pay for this CAD because the errors they have they don't fix. They're editing power lacks on arrests report and citation need work. It only shows jail time in seconds and the citation fee area doesn't work. Civilian notes doesn't work and the Civilian character area needs work. (example: when you put the character's weight in it asks for "metic" measurements but then changes it to pounds later.

Date of experience: February 27, 2021

Reply from Modern Solutions

Hello Dana! Thanks for taking the time to leave a review. We appreciate the valuable feedback. There is always room for improvement and we welcome any bug reports or suggestions you have for the system at anytime via https://modsol.co/support

We would love to make this right and ensure you have a fantastic experience with all our products, please feel free to reach out to us via https://modsol.co/support to chat with a member of our team.

-Modern Solutions

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Rated 5 out of 5 stars

Short Delay

Had a one day delay for the server, was mildly perturbed but I was given a one week extension due to my troubles. Greatly appreciate it! Amazing customer service.

Date of experience: May 19, 2023


Rated 2 out of 5 stars

Support Issues

I enjoy the CAD itself, however we have been in contact with the technical team to fix our Court System. They have not fixed it after several months now. This is something we really want to use, and we have contacted them several times with no progress other than them closing our tickets without fixing the issue.

Date of experience: March 06, 2022


Rated 5 out of 5 stars

Brilliant Company

Brilliant Company, I've been using RocketCAD for ages now and I've never regretted using it. The fact that you can basically fully customise that system is absolutely perfect for anyone trying to create a community, whether it be on the FiveM platform or just regular GTA Online on Console. I would not use any other CAD system other than the ones ModernSolutions have made.

Date of experience: February 03, 2023

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Rated 1 out of 5 stars

No assistant

I had an issue with permissions for my admins and I made a ticket, after one response from the team again after they requested information from me, i sent them what they needed.

this has already been a week since i first made a ticket and they closed it and didnt help, might be changing services

Date of experience: December 12, 2022


Rated 5 out of 5 stars

Better then any other support that I've…

Better then any other support that I've seen through online tickets. Most big sites use bots for their support, these are actual agents ready to help you out with any issue. Keep up the great work.

Date of experience: May 31, 2021

Reply from Modern Solutions

Hello Freedom! Thanks for taking the time to leave a review. We appreciate the valuable feedback.

-Modern Solutions


Rated 5 out of 5 stars

Modern Solutions, the best solution

Ever since I've been a part of Modern Solutions, I've been nothing short of absolutely satisfied with my experience. Whether it'd be from the amazing customer service, low prices, to outstanding products; Modern Solutions has it all. They have definitely earned all my business wherever possible.

Date of experience: January 18, 2021

Reply from Modern Solutions

Hello Shawn! Thank you for taking the time to leave a review. We're thrilled we've been able to meet and exceed your expectations!

-Modern Solutions


Rated 5 out of 5 stars

better than all the others

forget Zap, or iceline or anything else. go with Modern Solutions. good pricing for a very helpful staff and great connection. HIGHLY recommended them as a provider.

Date of experience: October 21, 2020

Reply from Modern Solutions

Hello Zack! Thanks for the review, we appreciate you taking the time to leave your feedback!

-Tyler

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Rated 5 out of 5 stars

Y'all are super helpful

Y'all are super helpful! You've answered all my questions and have helped me, a technically uninclined person, to figure out things that I wouldn't have been able to figure out without y'all. Thank you so much!

Date of experience: February 22, 2021

Reply from Modern Solutions

Hello Onyx! Thanks for taking the time to leave a review. We appreciate the valuable feedback.

-Modern Solutions


Rated 5 out of 5 stars

Highly Recommend

The service is absolutely wonderful. It is great for my FiveM community and the Staff are super kind and always here to help with any issues that may arise. I've had the free plan for a while and there are hardly any limitations and that is one of the money reasons I am in love with RocketCAD.

If that isn't enough, it's owned by the best hosting company out there: Modern Solutions. They have cheap VPS', Community Management Systems and their staff are always helpful in the setup process.

Most CAD/MDT Systems charge you more for less, however, with RocketCAD, I know I am always getting 24/7 Support for really cheap. To show you they aren't money hungry, they only have 2 plans: Free and $8/month, this is an awesome service and I will not be switching any time soon for any reason at all.

Thank you to the wonderful staff at Modern Solutions for making this dream a reality for new communities on the FiveM platform.

Date of experience: September 01, 2021

Reply from Modern Solutions

Hello Bitx!

Thanks for taking the time to leave a review. We appreciate the valuable feedback.

-Modern Solutions